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ASL & CART Services

When we support Deaf, DeafBlind, and Hard of Hearing employees, and other individuals with disabilities, through ASL interpreting and CART services, we are strengthening the community through improving communication pathways and amplifying the knowledge, work, and expertise of all of our colleagues.

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ASL Services

ASL is a visual language that utilizes manual (signs) and non manual (facial expression and body language) features to convey information. It has its own syntax and grammar and is primarily used by members of the Deaf, DeafBlind, and Hard of Hearing communities in the United States and parts of Canada. ASL interpreters facilitate communication between members of the Deaf and hearing communities when other modes of communication may not be suitable.

CART Services

Communication Access Realtime Translation (CART) involves a trained service provider typing a transcript in real time while someone is speaking or while a video is playing. Many individuals with disabilities, including those in the Deaf and Hard of Hearing community, require the level of accuracy that CART provides. Instances when CART may be necessary for individuals with disabilities include one-on-one meetings, town halls, retreats, or large public events.

Submitting a Request

As of January 2, 2024, the ADA Team has transitioned to a new database called Accommodate, which will increase our ability to serve the University of Michigan community. Requestors will receive notification of approval or denial, with any instructions for next steps, within five business days.

First Time Contacting the ADA Team in 2024?

Additional Requests

*Due to capacity limitations, please be aware not all requests will be approved including any requests for pre-recorded video captioning (e.g., YouTube videos, MiVideo videos, etc.).

Cancellation Policy

Cancellation fees will be the responsibility of the unit.

Associated Costs

If ECRT approves a request for funding and you choose a vendor from our service provider list, the requestor will not incur any associated costs. The list of approved service providers can still be utilized if ECRT is unable to cover the costs of the request. If ECRT denies the request you can still utilize our list of additional service providers.

Billing & Payments

Bills or invoices received from approved service providers should be sent directly to for payment.